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The Power of Yes
Having worked for many years on the corporate or enterprise side of business, I am well acquainted with walled gardens and departments of "no". At some point in the journey of the organization, those rules and policies made sense. As industry and market contexts change, however, organizations suffer from misalignment and fragmentation that impacts their…
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What I find Most Fascinating About the Current “Gender” Conversation
It's about all kinds of things but what should matter the most — performance. Competence and the ability to take action with confidence, keeping one's promises — they are the qualities of a pro. Why do we keep getting stuck in gender stuff? +++ Valeria is an experienced listener. She is also frequent speaker…
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How to Make a Business Connection
Spring is in the air. Houses go on the market, professionals are re-energized to get out there and network. Both actions are signs of a desire for renewal, even as they are prompted (often) by necessity. When you want to sell a house, it is well known that the thing to do to make it…
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Value: Do You Add or Extract?
The financial services sector, and specifically banks, has been attracting attention for being among the business categories that are set up to extract value instead of adding it. A few months ago, I had to go in and speak with an adviser at my own bank, sign papers and provide proof that I am who…
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Brands Are Us (too)
Yesterday I was talking with a member of the AT&T social media team and we had a giggle together about how uptight I can be as a customer while at the same time empathetic and understanding as a business person. 007 is not the only one with a license to kill, it seems. We take…