How Words Matter, Content Explosion, Better Questions

ConversationAgent_weekly links
Making Sense: How Words Matter

  • The Agony of Frank Luntz. The Atlantic: He periodically comes under attack from the right for not toeing the Republican line, and has been critical of the party's right wing. "It seems like the Democrats are going so far overboard, and the Republicans are going nowhere," he tells me. "So I'm mad at both of them." Increasingly, he says, he seeks to maintain relationships with members of both parties. […] Most of all, Luntz says, he wishes we would stop yelling at one another.
  • Speaking in Tongues. STET: When linguists use the term “code-switching,” they mean something very specific — the fluid motion back and forth between two or more languages with which the speaker (and possibly the audience) is at least functionally familiar, if not fluent. […] language isn’t always about clarity of expression. It’s about magic. That feeling of recognition you get, when someone says something you might not exactly understand or feel able to paraphrase, and yet it makes perfect sense.

Making Do: Content Explosion

  • Filtering: Seven Principles. JP Ragaswami: soon, everything and everyone will be connected. That includes people, devices, creatures, inanimate objects, even concepts (like a tweet or a theme). At the same time, the cost of sensors and actuators is dropping at least as fast as compute and storage, so that means everything and everyone can now publish status and alerts of pretty much anything.
  • 5 Copyright Themes to Watch in 2014. Jonathan Bailey: 2014 is shaping up to be a major year for copyright, one where we will be getting the answers to a lot of questions that have lingered since at least 2012 or longer. The stage has been set for a pivotal year that will will have a drastic impact on the copyright debates for years to come.

Making It: (asking) Better Questions

  • We Need to Change How we Think About Talent. Forbes: As we move from the industrial economy to the digital economy, value has shifted to design.  So, not surprisingly, most good jobs are design related (broadly defined to include, engineering, software, marketing, etc.).  Yet today technologies change so quickly that even once highly coveted skills, like Flash development, can become obsolete. […] Today, you need not only a strong value proposition for employees, but for everybody in your talent ecosystem. Further, an “A player” with yesterday’s skills isn’t going to do you much good.
  • Jerry Seinfeld Here. I will Give you an Answer. Reddit_AMA [h/t @DanielPink]: [–]BAXterBEDford 3115 points – Where did the idea of, in Seinfeld, your character being a comedian for a profession, but be the straight man for your friends, come from? I always thought that juxtapositioning for the show was genius. [–]_Seinfeld[S] 3334 points – Very good observation and analysis on your part, Baxter. You are truly exhibiting a good comedic eye. The reason I would play straight was it was funnier for the scene. And very few people have ever remarked on this, because it was a conscious choice of mine, only because I knew it would make the show better, and I didn't care who was funny as long as somebody was funny and that the show was funny. So you have hit upon one of the great secret weapons of the Seinfeld series, was that I had no issue with that.]



Valeria is an experienced listener. She designs service and product experiences to help businesses rediscover the value of promises and its effects on relationships and culture. She is also frequent speaker at conferences and companies on a variety of topics. Book her to speak here.