Corporate Blogs: How’s Your Elevator Pitch These Days?


Elevator_Woman
You've just closed the elevator door, and the CMO asks you "What's so
great about this blogging thing?" Obviously, it's a pretty broad topic — but you only have 10 floors to the lobby.

What do you want him to
remember when the door opens?

You could imagine this to be a short trip or a longer trip, depending on the elevator speed, and how comfortable you are with the topic.

Blogs have been around a long time, and they certainly have evolved. They are the most time- and effort-intensive for companies that are still very much strapped for resources and want fast results.

So I thought we should explore what an elevator pitch would look like with some of the individuals who have had those conversations with CMOs in close quarters.

In the order received.

______________

Tamar_headshot-NEW Here's why corporate blogs rock:

1. They give you great traffic.
Jason Falls explains this in a case study he featured
that shows that a LOT of visits to a specific corporate blog came via
search.

2. They humanize your business. Want your business to appear more
approachable? Don't write in the traditional press releases of old.
Blogs are intended to be a little more personable. Done well, blogs have
the amazing potential to connect customers and prospects with a
business that shows that they care about their community.

Tamar Weinberg, social media consultant, author, The New Community Rules (Amazon affiliate link), Techipedia, @tamar

________

2009_DebbieWeil_032 Corporate blogging is the human voice of the company. Consumers
are yearning for that as a way to connect.

Corporate-speak doesn't work
anymore.

Debbie Weil, corporate social media
consultant and author of The Corporate Blogging Book 2010 update edition (Amazon affiliate link), @DebbieWeil

________

Small_jp Look, blogging is just a tool, it's not a strategy.  That said, it may
be the most powerful publishing tool to communicate regularly with your
customers and prospects.  Smart blogging gets you found in search
engines, can be the backbone of your social media strategy and may even
help your employee motivation and turnover issues.

While all that is true, the big issue is that it means
something to have a blog.  It's hard to seriously present yourself as a
thought leader without a blog.  

Finally, the
only thing worse than not having a blog is having one that doesn't add
to the conversation (just sells) and having one that is never updated.
So, absolutely don't start a blog if you aren't going to seriously put
some resources behind it.

Joe Pulizzi, Chief Content Officer, Junta42,
author, Get Content, Get Customers (Amazon affiliate link), @juntajoe

________

Mitch_320x240 Real interactions with real human beings. Blogs
allow you to speak and create content in a human voice and drive it
home through conversation. Most brands are looking for a semblance of
community development in their marketing mix, well there is no
community without a conversation first and a corporate Blog is a great
way to highlight that voice, your originality and the people you work
with and for.

Mitch Joel, President, Twist
Image
, author, Six Pixels of Separation (Amazon affiliate link), @MitchJoel

________

Jay Baer You know all the things we take for granted here? Our processes and ways
of doing things? It all seems routine and boring to us, but customers
now want to see the sausage being made. They're fascinated not by what
we do, but by HOW we do it. Blogging is like Nintendo Wii. Our customers
can see what goes on here, and be entertained and informed, and they
can also interact with us at the same time.

Also, every bit of writing,
every photo, and every video we add to the blog will be found by search
engines, and will bring more visitors to our Web site forever, like an
information annuity. And it costs almost nothing, except for our time. 

Jay Baer, social media strategist, author, Convince and Convert, @JayBaer

________

Stingray_phone You may have heard about this blogging thing. It has enabled
giant companies to humanize themselves, connect with consumers and
stakeholders, revitalize their customer service practice, create their
own news
channels and respond to crises on their own turf. It has risks, sure.
Humans
are humans, and employees could post misguided, inflammatory or just
plain
stupid things on a corporate social media channel.

But now that the
social movement
has humanized companies, 93 percent of social users expect a company to
have a
presence in social media (Cone, September ’08). While the ROI may seem
squishy, the opportunity cost of not participating in a conversation
already
happening about your brand clearly outweighs the risk.

And while you may
be
tempted to ghostwrite or outsource your corporate blogs and social
network
profiles to just to do “something,” I implore you to keep things
genuine, internal and authentic. That’s what being human is all about.

 Greg Swan, social marketing strategist, Weber Shandwick, author, Perfect Porridge, @GregSwan

________

Brian solis Forget the elevator, here's the escalator pitch…

Blogs
are a repository for the mission and vision of your company.  It is the
place where thought leadership, expertise, passion, and differentiation
can transcend bias to inspire those seeking insight, direction, and
perspective.

It's not what we say about us that counts as much as what
people hear and in turn say about us. Let's give them something to talk
about…

Brian Solis, principal, Future Works, author, Engage (Amazon affiliate link), @BrianSolis

________


Shannon Paul Blogging is the best way to widen the outer perimeter of the sales
funnel with a growing segment of the population that gets most of its
information online. If executed well, blogging helps us become a trusted
resource to a whole host of individuals who may or may not be ready to
make the leap to becoming a customer or brand advocate.

Beyond
impressions, blogging empowers us to leap into the realm of interaction
with potential customers so that when they begin shopping for what we
have to offer, or move naturally down into the "prospect" zone of the
sales funnel and adopt a purchase mindset, they have already accumulated
a number of positive experiences with our brand and its
representatives. 

Shannon Paul, Social Media Manager at Blue Cross Blue Shield of
Michigan,
author, Very Official Blog, @ShannonPaul

________

Deirdre_Headshot_FPRA_cropped Blogging is one of the best ways for your customers to get to know your
brand on the inside. It's a great opportunity to engage with them to
build a stronger community, to exhibit thought leadership, and to offer
customer relations, through direct and open communication. 

Blogging
allows the people inside of the corporate walls to show their human side
and to use their own unique voices.  When customers interact with the
people in your company they may feel closer to your brand, just by the
nature of the conversations and for the meaningful information they
receive.

Deirdre Breakenridge, President, Mango! Creative Juice, co-author, Putting the Public Back in Public Relations (Amazon affiliate link), @dbreakenridge

________

Blogging requires stamina, passion for a topic, the ability to write well and to see opportunities beyond a company product or service — for example, helping solve industry problems — and time. In a corporate setting, it also needs support from the organization, both culturally, and physically. Half of the battle is often selling the value of it.

Thanks especially to the group who made time on a holiday weekend so you could have some thought starters for your CMO. How's your elevator pitch about blogs these days?

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